Practice makes perfect
(but help makes it easier)

Running into snags? Wondering how to fix an issue? We're here to help you get the most out of Perfectly Clear. If you can't find the answers you need here, just reach out to our support team.

Browse by Topic

Perfectly Clear Complete V3.5View All

Q: What RAW files are supported?
Q: Fixing various preview / image correction issues on Windows
Q: Can I Extend my Trial period?
Q: How can I fix “License State Unknown” on Windows?
Q: I see a blank preview area in my Windows Lightroom plugin. How can I fix this?

General QuestionsView All

Q: Fixing various preview / image correction issues on Windows
Q: Can I Extend my Trial period?
Q: How do I upgrade to Perfectly Clear Complete?
Q: Using Perfectly Clear with Capture One
Q: Using Perfectly Clear for Photos for Mac

QuickDeskView All

Q: How do I use Background Balancing in QuickDesk?
Q: How to I enable Background Balancing in QuickDesk?
Q: When am I charged for Background Balancing?
Q: My business is seasonal. I don’t want to get stuck into a monthly rate plan for QuickDesk and/or Background Balancing.
Q: What’s new in QuickDesk & QuickServer

QuickServerView All

Q: What’s new in QuickDesk & QuickServer
Q: Fixing various preview / image correction issues on Windows
Q: Perfectly Clear QuickServer Speed Performance
Q: Does QuickServer integrate with Kodak DP2?
Q: How do Target Channels work?

Perfectly Clear LABView All

Q: Why is LAB 5 being discontinued?
Q: How to import LAB presets into Workbench?
Q: Can I use Workbench Presets in LAB?
Q: What’s new with LAB?
Q: What are the terms and conditions associated with Perfectly Clear LAB?

Perfectly Clear SDK LicensingView All

Q: Perfectly Clear Web Assembly Performance Data
Q: Perfectly Clear SDK Speed Performance
Q: Processing requirements for 1,000,000 photos per day with Perfectly Clear SDK
Q: What’s new in the V8 SDK?
Q: Where are docs for older versions of the SDK?

Perfectly Clear Version 2View All

Q: Where can I find the last “Version 2” installers?
Q: I can’t activate on a Mac. Can you help?
Q: I’ve updated Photoshop Creative Cloud version, now I can’t find my Plug-in
Q: I updated Photoshop, and now I can’t find Perfectly Clear. How do I get it back?
Q: I have Elements 8 and installed the Perfectly Clear Plug-in but it does not appear under Filters

WorkbenchView All

Q: What RAW files are supported?
Q: Fixing various preview / image correction issues on Windows
Q: How to import LAB presets into Workbench?
Q: How can I fix “License State Unknown” on Windows?
Q: Why is my product listing as ‘Expired or Deactivated’?

Get in touch

Need product support? Give us a call or send us an email. We're here to help!

Call us any time: 1-844-552-8436, email us at help@eyeq.photos, or use this form:

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EyeQ Inc. c/o WeWork
150 9 Avenue SW Floor 23
Calgary, AB
T2P 3H9
Canada

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