Practice makes perfect
(but help makes it easier)

Running into snags? Wondering how to fix an issue? We're here to help you get the most out of Perfectly Clear. If you can't find the answers you need here, just reach out to our support team.

Browse by Topic

Perfectly Clear Complete V3.5View All

Q: Can I Extend my Trial period?
Q: How can I fix “License State Unknown” on Windows?
Q: I see a blank preview area in my Windows Lightroom plugin. How can I fix this?
Q: What RAW files are supported?
Q: What’s new in version 3.5?

General QuestionsView All

Q: Can I Extend my Trial period?
Q: How do I upgrade to Perfectly Clear Complete?
Q: Using Perfectly Clear with Capture One
Q: Using Perfectly Clear for Photos for Mac
Q: Using Perfectly Clear with Aperture

MobileView All

Q: How is the LUCiD Desktop different from the LUCiD iOS app?
Q: LUCiD for iOS Quick Reference Guide

LUCiD Mac AppsView All

Q: Face identification issues
Q: What Keyboard Shortcuts are supported in the LUCiD Mac Apps
Q: What image format are supported in the LUCiD Mac Apps?
Q: Sometimes, LUCiD for Photos apps asks me twice for the folder I want to save my photo in. Why is that?
Q: What order should I run the LUCiD Apps for Photos?

Perfectly Clear LABView All

Q: How to import LAB presets into Workbench?
Q: Can I use Workbench Presets in LAB?
Q: What’s new with LAB?
Q: Perfectly Clear LAB & SDK Speed Performance
Q: What are the terms and conditions associated with Perfectly Clear LAB?

Perfectly Clear SDK LicensingView All

Q: What’s new in the V8 SDK?
Q: Where are docs for older versions of the SDK?
Q: Enterprise Customer Support
Q: How do I set Color Vibrancy in the SDK?
Q: What’s the minimum image size required to process with the Perfectly Clear SDK?

Perfectly Clear Version 2View All

Q: Where can I find the last “Version 2” installers?
Q: I can’t activate on a Mac. Can you help?
Q: I’ve updated Photoshop Creative Cloud version, now I can’t find my Plug-in
Q: I updated Photoshop, and now I can’t find Perfectly Clear. How do I get it back?
Q: I have Elements 8 and installed the Perfectly Clear Plug-in but it does not appear under Filters

WorkbenchView All

Q: How to import LAB presets into Workbench?
Q: How can I fix “License State Unknown” on Windows?
Q: What RAW files are supported?
Q: Why is my product listing as ‘Expired or Deactivated’?
Q: How do I set Color Vibrancy in the SDK?

QuickDeskView All

Q: How can I best use QuickDesk with green-screen images?
Q: What’s new in QuickDesk?
Q: Can QuickDesk be integrated with ROES?
Q: How do I use Perfectly Clear QuickDesk with Netlife?
Q: How can I fix “License State Unknown” on Windows?

Get in touch

Need product support? Give us a call or send us an email. We're here to help!

Call us any time: 1-844-552-8436, email us at help@eyeq.photos, or use this form:

Your name:

E-mail:

Subject:

Message:

Our office is located at:

Suite 2214
8561 8A Avenue SW
Calgary, AB
T3H 0V5
Canada

Thanks for getting in touch

Your message has been submitted. You will receive a confirmation email in a few moments. We will be back in touch as soon as we can. We montior this email address 24/7, and most replies happen within an hour.

Need Answers?

Browse or search our FAQ's to get immediate answers to the most common questions.

Wanna Talk?

Email us to get help on specific questions not answered in the FAQ. Or call any time at 1-844-55-ATHEN (1-844-552-8436).

Wanna Watch a Movie?

Check out our YouTube page to find great tutorials and other videos about Perfectly Clear.

Attend a webinar!

Attend a webinar, and learn first-hand from experts on how to get the most out of Perfectly Clear!
Sign up for news, discounts, freebies, and other good stuff!
No Thanks