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Q: I see an error about a missing DLL. What should I do?


All you need to do is reboot after installing, and that will make these error messages stop appearing.

Our Windows installers will install our products and some required components from Microsoft. These components are also used by many other applications – and that means that other applications might be using these while our installers are trying to update them.

This can apply to api-ms-win-crt-runtime-I1-1-0.dll and other “ms runtimes” that Microsoft creates and are used by many applications.

Do you have more questions?

Our expert support team is ready to help.