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Q: I see a blank preview area in my Windows Lightroom plugin. How can I fix this?


If your Photoshop plugin appears perfectly, but you don’t see the preview image in your Lightroom plugin or Stand-alone Perfectly Clear application, then you might need this Platform Update from Microsoft.

This applies to Windows 7 SP1 and Windows Server 2008 R2 SP1 only.  If you are experiencing this issue while using other versions of Windows, then please contact our support staff.

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