What is the JPEG compression level in Workbench?
The JPEG compression level in Workbench is 93%. We find that this percentage ensures a high quality photo at a smaller file size.
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How do I export presets?
You can export either an entire AI Preset Group or an individual preset. Here’s how to do both: Exporting an AI Preset Group…
Read MoreHow do I import a single preset?
In Workbench, you have the option to import a single preset or an entire Preset Group. If you are importing a single preset,…
Read MoreWhat RAW files are supported?
Starting in Version 4.4, RAW file support is now provided separately on Mac and Windows machines. On Windows, the following extensions to provide…
Read MoreFixing various preview / image correction issues on Windows
Our products rely on several Microsoft components that are installed by default on the vast majority of systems, but might be out of…
Read MoreHow can I fix “License State Unknown” on Windows?
Windows Firewall may be a reason for “License State Unknown” error message. To fix this: Go to Network and Firewall Protection tab of the…
Read MoreWhy is my product listing as ‘Expired or Deactivated’?
This message indicates that either your free trial period has expired, or that your product license was deactivated. Many of our products have…
Read MoreHow to export custom AI Preset Groups or individual presets into the SDK, Web API, or Container
In this tutorial you will learn how to create custom presets in order to export to our SDK, WebAPI or Container solutions. The…
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