What RAW files are supported?
(updated Nov 2021) Cameras for which we provide full RAW editing support are: Canon EOS: 10D, 20D, 30D, 40D, 50D, 60D, 70D, 80D,…
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Fixing various preview / image correction issues on Windows
Our products rely on several Microsoft components that are installed by default on the vast majority of systems, but might be out of…
Read MoreHow can I fix “License State Unknown” on Windows?
Windows Firewall may be a reason for “License State Unknown” error message. To fix this: Go to Network and Firewall Protection tab of the…
Read MoreWhy is my product listing as ‘Expired or Deactivated’?
This message indicates that either your free trial period has expired, or that your product license was deactivated. Many of our products have…
Read MoreI opened a photo, but no preview image is appearing. What can I do about this?
This is usually caused by issues with your graphics card driver. It might be out of date, malfunctioning, or not installed at all….
Read MoreHow to export custom AI Preset Groups or individual presets into the SDK, Web API, or Container
In this tutorial you will learn how to create custom presets in order to export to our SDK, WebAPI or Container solutions. The…
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