Changes to the Web API and Cloud on August 7, 2023
If you’ve been a Web API or Cloud customer since before August 7, 2023, this FAQ is for you. We’ve made some image…
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How does the newest version of AI Skin Tone Accuracy compare the the previous version?
We are proud to unveil a groundbreaking update to our AI Skin Tone Accuracy in version 10.5 of our SDK and in the…
Read MoreHow do I use or test video in Cloud?
Thanks for your interest in video! Testing this service is easy — follow these simple steps. Step 1: Start a new job Step…
Read MoreWhat file types are supported in Cloud?
We support a variety of popular file types in Cloud. Supported photo file types: JPEG, PNG, WEBP Supported video file types: MP4 and…
Read MoreHow do I test AI Image Upscaling?
Thanks for your interest in AI Image Upscaling! Testing this service is easy — follow these simple steps. Recommendations for testing: As with…
Read MoreDo you store the photos and videos I upload into Cloud?
We store files for one week, then automatically delete them from the system.
Read MoreCan I close out of a job while it’s still processing and come back to it?
Yes, the only step that can’t be interrupted is uploading. You can upload 5 images today, then add 5 videos tomorrow, the more…
Read MoreAre there size or length requirements / restrictions for my videos in Cloud?
At this moment, there are no hard limits. We’ve tested up to 20GB and everything worked smoothly! Let us know if you run into…
Read MoreHow do I use video enhancement in Cloud?
Perfectly Clear Cloud can enhance videos! All you need to do is drag in a video (or however many video files you would…
Read MorePerfectly Clear Cloud & Web API Pricing
Perfectly Clear Cloud and Web API pricing is based on a tiered pricing system. Accounts are charged per image / per second of…
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